Contact Us

Questions about isopods? Need help with a struggling bioactive tank? Not sure what products you actually need?
You're in the right place.
Rubber Ducky Isopods is a family-owned and operated bioactive company based in Parker, Colorado.
Since 2020, we have helped thousands of hobbyists, reptile keepers, plant enthusiasts, breeders, schools and local museums build healthier, more successful ecosystems. We have also earned over 888+ Five-Star reviews from customers across the United States.
Whether you are setting up your very first bioactive enclosure or managing a large collection, we are always happy to help!
When reaching out, either Bryan or Natassa will respond. If you are stuck, overwhelmed, troubleshooting a problem or just want a second opinion, please reach out!
The Fastest Way to Reach Us
Email: Orders@RubberDuckyIsopods.com
Typical Response Time: Within 1 business day, often much sooner
Text: (303) 435-3201
Typical Response Time: 1 business day
Chat Us: WhatsApp
Typical Response Time: 1 business day
Local Pickup: Parker, Colorado
We are happy to skip the shipping and meet up with you instead! Please contact us before or directly after placing your order to coordinate a local meetup.
What Can We Help With?
Common Questions Can Be Found In Our FAQ Section
Before You Contact Us
Many common questions are already answered in our guides and resources.
New To Bioactive?
Building Your First Setup?
Start Your First Bioactive Setup (The Right Way)
Is Your Colony Struggling?
Isopod Colony Crashed? Here's What to Check Before You Panic
Looking For Soil?
The Difference Between Sterile Soil and Living Bioactive Soil
Still Need Help?
Need help with a setup, product recommendation, shipping question or troubleshooting issue?
Tell us what's going on and we will get back to you as quickly as possible!
